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Dover Downs Hotel & Casino is continually
seeking qualified applicants.
For available positions please
visit our online job search page
by clicking here.
Click on the link above to view positions and
apply for currently open positions. Please note
that all applicants will need to have an
email account to access and
create a profile for the online job search. | |
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| Apply Now – Current Openings - Online Job Search |
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Launch a fabulous career at Dover Downs Hotel & Casino!
1. Make someone’s day – EVERY DAY! Our customer service jobs offer terrific opportunities for “people lovers” both full and part time.
2. If you want to be the best, surround yourself with the best! We are incredibly proud to be a AAA rate four diamond property and an award winning racino.
3. Dover Downs Hotel & Casino cares deeply about our team! Just take a look at the deluxe benefits package we provide.
4. Be appreciated! Our employees know that the work they do every day is truly valued. Our rewards and incentives add that special “thanks” for a job well-done.
5. Great opportunities for learning and development! Dover Downs Hotel & Casino has comprehensive internal training programs available for free, AND we offer tuition reimbursement as well.
6. Grow with us! Watch the Dover Downs Hotel & Casino website for updated information on our expansion plans. Our facility is growing in size and grandeur, and with that comes exciting potential career growth.
7. Plan for your future! Dover Downs Hotel & Casino is one of the few companies who offer a fully-funded pension plan AND a 401(k) retirement savings plan.
8. Good friends, good times! Our team is made up of outstanding people who enjoy their work and have fun with their co-workers every day.
9. Experience the behind-the-scenes thrill of live NASCAR® Racing!
10. The Dover Downs Hotel & Casino family embraces the importance of family and encourages meaningful work/life balance through our many programs and added benefits.
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| Who We Are |
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As a successful entertainment destination, Dover Downs Hotel & Casino offers a Las Vegas-style Casino with over 2,700 slot machines, a premier harness racing track with pari-mutuel wagering on live and simulcast horse races, a AAA rated Four Diamond hotel, conference center with banquet, fine dining and concert hall facilities. We have provided entertainment that featured stars such as Bill Cosby, Johnny Mathis, Tom Jones, Tito Puente Jr. and Hasim Rahman for a night of boxing.
 Gaming, racing, elegant accommodations, fine dining and entertainment all come together at Dover Downs Hotel & Casino to create a world-class property. Dover Downs Hotel & Casino, as one of the largest employers in Central Delaware, has grown to employ approximately 1,000 full and part time employees in various positions. We are committed to providing outstanding customer service to our
guests and have been recognized as being the number one provider of excellent customer service.
The strength of our Company is in our people. Voted “Best Racino in Delaware” by a State sponsored survey and “Best in Business” by the News Journal, our goal is to attract and develop employees who will provide our customers a memorable entertainment experience. The Company seeks to provide employees with challenging and exciting opportunities in an environment where teamwork and mutual respect are paramount.
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Dover Downs Hotel & Casino is pleased to offer a highly competitive employee benefit program that ensures ongoing protection and peace of mind for our employees and their families. These benefits are available to employees upon the completion of 90 days of consecutive full-time regular employment. The information listed below is a brief overview of the benefits available to employees who meet this criterion:
Managing Your Health
 Medical/Vision/Dental/Prescription Insurance Package: Dover Downs Hotel & Casino offers a comprehensive health benefits package to employees to protect their well being. This package offers both preventative and illness/accident related health care coverage. Our options discount program offers discounted rates for popular health and wellness services that are not covered under the health benefits package such as acupuncture, massage therapy, nutrition counseling, personal training, and laser vision correction services.
Life and Accidental Death and Dismemberment Insurance: Basic Life Insurance is provided at no cost to the employees to help provide financial protection in the event of a tragedy. Employees may also elect supplemental life and accidental insurance for themselves and their eligible dependents.
Disability Plans: Short-term and Long-term Disability Plans are provided at no cost to protect eligible employees’ income while recovering from illness or injury.
Planning For The Future
401(k): Dover Downs Hotel & Casino 401(k) incentive savings plan allows employees (full-time regular and part-time regular) to build a financial reserve for retirement by electing to deduct pre-tax dollars and place them in a 401(k) savings plan. All new employees who have participated in their former employer’s 401(k) may rollover their savings into the Dover Downs’ 401(k) savings plan.
Retirement Plan: Dover Downs Hotel & Casino's pension plan provides a source of retirement income for our employees (full-time regular and part-time regular) to supplement other sources of retirement income. The pension plan is fully funded and employees are not required to make any monetary contributions to it.
Work/Life Balance
Health Care and Dependent Care Flexible Spending Accounts: Dover Downs Hotel & Casino's Health Care FSA enables employees to contribute up to $3,000 before-tax dollars to an account used to pay for eligible healthcare expenses. Reimbursements are tax-free. Our Dependent Care FSA enables employees to contribute up to $5,000.00 before-tax dollars to an account used to pay for eligible dependent care expenses with tax free reimbursement.
Employee Assistance Program: Dover Downs Hotel & Casino's Employee Assistance Program provides confidential counseling and referral services to assist employees and their family members in dealing with personal problems.
 Child Care Resource and Referral Program: Dover Downs Hotel & Casino's Child Care Resource and Referral Program offers free advice, guidance, and useful educational materials about child care related topics, as well as providing referrals to child care providers with that meet our employee’s needs. This program also provides assistance with elder care referrals, adoption assistance, and $300 assistance per year for child care services in emergency situations.
Educational Assistance: Full-time regular employees, who have completed at least one year of employment, are eligible to participate in our tuition assistance program. We will pay a portion of tuition and regular administrative fees for pre-approved courses offered for credit by accredited institutions of learning that you complete with a final grade of C or better.
Wellness Initiatives: Dover Downs Hotel & Casino's wellness initiative is offered to all employees all year long, in the form of health and wellness seminars and educational materials, weight loss competitions, blood bank drives, and healthy cooking demonstrations.
Vacations and Holidays: Full-time regular employees will accrue between 2 and 4 weeks of vacation based on length of employment. We recognize the following paid holidays: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, as well as one Floating Holiday.
Sick Leave and Leaves of Absence: Full-time regular employees accrue sick time after 90 days of continuous employment. Approved Leaves of Absence are available for Bereavement, Jury Duty, and approved FMLA.
Employee Incentives
Discount Entertainment Tickets
Credit Union
Concession Meal Specials
Leadership Award Program
Employee Award of Excellence Program
Bonus Program
Holiday Gifts
Company Picnic
Merchandise Discounts – At many local retail establishments including dry cleaning, tires, auto repair, photo processing and many, many others.
These benefits and incentives are subject to change at management's discretion.
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| Diversity |
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We sincerely care about our family of employees and we truly value diversity as it supports the innovation and teamwork that makes our company so successful.
Our team is comprised of more than 33 different ethnic cultures and backgrounds. To heighten the focus on and to strengthen our commitment to diversity, we have implemented a Diversity Steering Committee whose mission is to increase this awareness through “Doversity Day” celebrations and continued training for our management and staff.
Statement from Janie M. Libby, Vice President of Human Resources:
Dover Downs Hotel & Casino aspires to create an organization where differences among our employees are valued and utilized to promote our effectiveness as the number one rated Racino.
Diversity is recognized as a crucial business initiative and the company is dedicated to recruiting, employing, training, and promoting a diverse group of talented people. This commitment is reinforced in every level of our corporate structure.
To meet this challenge, Dover Downs Hotel & Casino has created a Diversity Steering Committee. The Committee’s Mission Statement, “To promote mutual respect and understanding by celebrating our diversity, thereby contributing to the continuing growth and profitability of our Organization”, reflects our commitment to this worthwhile endeavor.
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| Awards, Recognition, and Activities |
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Awards and Recognition
We seek to reward and recognize outstanding employees throughout the year who demonstrate exceptional customer service traits. Several committees composed of management and line employees design recognition programs such as the following:
 Award of Excellence is a monthly award given to employees who show exceptional service to both internal and external customers.
Leadership Award is a quarterly award given to outstanding leaders within the Dover Downs Hotel & Casino community.
"Catch Me At My Best" is an employee reward program to recognize outstanding job performance and customer service.
Milestone Programs celebrate our employees’ marriages or birth or adoption of children.
Service Awards commemorate our employees achievement and years of employment.
Annual Awards Banquet honors all monthly Award of Excellence winners as well as the Leadership Award winners.
Company Activities
Dover Downs Hotel & Casino recognizes our employees' contribution to its success and celebrates by sponsoring numerous activities.
 Three theme events per year that include management serving and staffing these events for the employees. Some event themes have been “Hollywood Soiree”, a Mardi Gras event, “Checkered Flag Grill”, and the “Awesome 80’s” party.
An Annual Picnic is provided for employees and their families off site.
Other activities throughout the year include day bus trips to such places as Baltimore's Inner Harbor, New York City, ballgames, etc.
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| Talent Development |
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To be successful in a competitive environment, Dover Downs Hotel & Casino recognizes that its employees must be skilled and highly trained in various areas to best serve our customers.
 Dover Downs Hotel & Casino employs its own Professional Development Trainers. The programs that have been developed are offered to all employees and provide the opportunity to participate in quality classroom training instruction. These courses help employees advance in both their professional and personal lives.
To diversify the training experience, we also offer our employees a collection of life and career enriching seminars provided by local outside agencies.
Our customized on-going programs are designed to meet specific training needs and include leadership development, customer service, and supervisory skills.
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Copyright 2008. All rights reserved. Dover Downs Hotel & Casino.