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| Casino |
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  Can you walk from the hotel to the casino?
 Yes. From the hotel lobby, the casino entrance is located to the left of the front desk. From outside the hotel, the casino entrance is located to the left under the hotel porte cochere.
What time does the casino open?
Come Play! 24 Hours - Sunday to Sunday. For your gaming enjoyment, the Casino is open 24 hours every day, except Sundays from 6 a.m. to noon in accordance with Delaware law. The casino is closed on Easter Sunday and on Christmas Day.
Are you ever going to have table games?
Dover Downs Hotel & Casino now offers exciting multiplayer video lottery terminals, which combine a "virtual" video dealer and exciting player interaction with fully-automated table game play. These electronic variations of Three Card Poker, Black Jack, Let It Ride and Ultimate Texas Hold'em offer greater flexibility in game wager amounts while nearly doubling the number of hands played per hour when compared to traditional live table games.
Delaware is the first state in the Northeastern region to receive these games, ahead of Atlantic City and even Las Vegas. Traditional table games with live dealers are not currently authorized in the State of Delaware.
What kind of accommodations do you have for disabled people in the casino?
All of our slot machines are wheelchair accessible. Our slot ambassadors are happy to assist with any special requests you may have.
What is the proximity of the nonsmoking section of the casino to the smoking section?
In compliance with Delaware's Clean Indoor Air Act (November 27, 2002), all areas inside the facility are nonsmoking. There are Smoking Pavilions located outside the main entrances of the facility complete with comfortable seating areas, heaters and covered wind breaks.
Do I have to walk through the smoking area to get to the nonsmoking area?
No. The Terrace Lounge, located on the northend of the Casino, is accessible from inside and outside the Casino. Our open-air Smoking Pavilions are located outside the main entrances of the facility.
 Can you win big money on slots?
YES! Our largest jackpot to date is $375,179.87, won in June 2006! And we had the first Ca$hola jackpot winner of $318,760.55, won in July 2007! Click here to see our BIG WINNERS!
What is the minimum age to enter the casino?
You must be 21 years of age to enter the slot facility.
Do security officers check ID at the door?
Yes. We are committed to responsible gaming and that includes ensuring that visitors are of legal age to enter the facility.
Is the casino expanding?
Yes! In June 2007, we began construction on “The Colonnade,” a magnificent 70,000 square foot expansion to make room for more than 500 popular slot machines. The Colonnade is on schedule for completion in fall 2008. Click here to see our growing plans!
Can I purchase a Gift Certificate for Dover Downs Hotel & Casino?
Yes. Gift certificates are a great gift idea and can be purchased by calling 800-711-5882. |
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| Horse Racing |
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 When do you have live horse racing?
The live harness racing season is October through April. We also simulcast horse racing nationwide, year round.
Click here to view the Live Racing Schedule.
Click here to view the Simulcast Schedule.
Are children allowed to attend horse racing in the Festival Buffet and the Winner's Circle Dining Room?
Yes. Children are allowed to watch the horse racing and are permitted in the Festival Buffet, The Deli and the Winner's Circle® Restaurant. You must be 18 years of age to wager on horse racing and to enter the simulcast area. |
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| Hotel |
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 Do you have a direct line to the hotel?
Yes. Toll free is 866-473-7378 and local is 302-857-2190.
Does the hotel have a spa?
Yes, the Bali-inspired Toppers Spa/Salon features eight massage therapy rooms including private couple’s suites, skincare treatment rooms, women’s and men’s bath areas, and separate hair and nail salons. Click here for more information on Toppers/Spa Salon. |
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| Dining |
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How late can I have dinner at Michele's Restaurant and still be on time for the show in the Rollins Center®?
We suggest that you allow 2 hours for your dinner at Michele's.
Do you serve lunch at Michele's?
Not during the week; however, Michele's does offer a spectacular Sunday Brunch from 10 a.m. to 2 p.m. We also offer lunch in the Garden Cafe, located within the casino and in the Festival Buffet, located on the 2nd floor.
 Is there somewhere else, other than Michele's, to have breakfast?
The Festival Buffet serves breakfast beginning at 7 a.m. Room Service is also available for breakfast.
Does the Hotel offer a continental breakfast?
A delicious continental breakfast featuring juices, fruit, yogurt, cereals and assorted pastries is available through Room Service. For customers staying on the 9th or 10th floors, continental breakfast is available in the Platinum Lounge from 7 a.m. to 10 a.m., Monday through Friday, and from 7 a.m. to 11 a.m. on Saturday and Sunday .
Where are your restaurants located?
Michele's is located on the 2nd floor overlooking the hotel lobby.
The Garden Cafe is located inside the casino.
The Festival Buffet is located on the 2nd floor of the grandstand building.
The Deli is located outside the north entrance of the casino.
Click here to see a map of all restaurant locations. |
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| Entertainment |
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What time do the shows start in the Rollins Center®?
Most events start at 9 p.m. All events are subject to change. Please refer to our Entertainment Schedule to check the events that interest you.
 How often do you have shows in the Rollins Center?
This varies depending on the season. Typically, we hold approximately eight to ten headline events per year in the Rollins Center. Please check our Entertainment Schedule for an updated list of events. Schedules and events are subject to change or cancellation without notice.
What time do you begin seating for the shows in the Rollins Center?
The doors open 45 minutes prior to the show. Please refer to the Entertainment Schedule or call VIP Services at 800-711-5882 to confirm the time of the show that interests you, as times are subject to change.
Where in the Rollins Center do I pick up my tickets on the night of the show?
The "Will Call" ticket window is located in the lobby of the Rollins Center next to the Concierge desk. It is open from 3 p.m. on event day until one hour after show time. |
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| General |
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How close is Dover Mall to the Dover Downs Hotel & Casino parking lot?
The Dover Mall is located directly next to the Dover Downs Hotel & Casino parking lot; however, vehicle transportation is required.
 Can you give me directions?
Click Here to go to our directions page.
What kind of parking facilities do you have?
We have plenty of free parking. We also offer valet parking for a nominal charge.
Do you have activities for children?
No. Gaming is considered adult entertainment. You must be 21 years of age to play the slots and 18 years of age to wager on horse racing.
What is the main phone number for the property?
The local number is (302) 674-4600. The toll free number is 800-711-5882.
What is the mailing address for Dover Downs Hotel & Casino
The Postal address is P.O. Box 1412, Dover, DE 19903. The physical address is 1131 N. DuPont Hwy., Dover, DE 19901. To ensure prompt delivery of mail and packages, include the name and/or title and the department name of the person to whom you are addressing. |
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Copyright 2008. All rights reserved. Dover Downs Hotel & Casino.